ACE Introduction

Pedestrians going up and down a staircase

Hello and welcome to your Training the Trainers Resilience and Wellbeing programme. Your programme provides 40 notional hours of learning/CPD, and is divided into 6 units. Each learning unit has embedded learning/training tasks. You will need to complete the compulsory part of each unit in order to become a certified Resilience and Wellbeing Trainer.

Your programme is a blended learning programme. This means that some of your learning will be on-line and some will be face-to-face. You have dedicated time in each environment so that you will spend time on-line before the first face-to-face session accessing various resources and completing your first learning tasks, and you will then have on-line mentoring sessions in between your face-to-face sessions. Your on-line mentoring sessions will be held in the ‘learning community’, which is situated in the on-line programme in the DISCUSSION FORUM, which is located on the right hand side of the webpage.

Programme aims

The aims of the programme are to provide knowledge and develop skills pertaining to resilience and wellbeing at work, so that your own resilience and wellbeing at work programmes can be delivered in the workplace. By participating in the programme, we anticipate that you will also develop your understanding about your own resilience and wellbeing.


Your programme provides underpinning knowledge and practical skills that will facilitate a deep learning experience, and incorporates application to practice through simulated and reflective learning episodes. Your programme provides you with opportunities for you to engage with the resilience and wellbeing model developed and tested by Dr Dee Gray, in a number of ways. Firstly as a teaching/learning tool, and secondly as a research tool with which to collect descriptors of resilience and wellbeing.

You will also have opportunities to develop your knowledge and practice by learning through coaching.

On successful completion of your programme, you will be able to:

  1. Demonstrate a critical understanding of factors that contribute to and/or lessen workplace stress for carers in employment
  2. Discuss resilience and wellbeing from a salutogenic perspective
  3. Apply knowledge within your own organisation through the development of your own programmes
  4. Assess resilience and wellbeing of workplace colleagues/teams


The methods utilised in your programme include guided learning and provision of relevant academic material. We utilise learning communities, repeated cycles of reflection on learning, application to practice activities, and the provision of peer-to-peer critical appraisal of learning.


We assess your learning through learning outcomes and learning competence. Methods of assessment we use include:

  1. Task completion (there are learning tasks for you to complete throughout your programme).
  2. Observation and Q&A (we observe you during the programme and look for participation, comprehension and application of knowledge, we back this up with Q&A so we can gauge whether you have understood).
  3. We look to see how you are applying knowledge to your own training practice in the design and running of your own training programme.
  4. We also look for evidence of reflection on and development of your learning.

In the following pages you will find out all you need to know about the structure and content of the programme, the amount of time you will need to spend on each unit, and, what competencies you will accumulate. Everything flows in a chronological order.

Your programme is set out as follows

Unit One: pre-reading/viewing and preparation for Unit Two.

Unit Two: Face-to-face delivery day one. Preparation for first mentoring session.

Unit Three: Face-to-face delivery day two. Preparation for second mentoring session.

Unit Four: Face-to-face delivery day three. Preparation for third mentoring session.

Unit Five: Face-to-face trainers’ wrap up session.

Unit Six: On-site peer review visit.

Badges and certificates

When the programme is completed we review your participation and completed tasks (competencies), and award badges to our certified trainers and certificates to first level trainees.

You now need to go to the DISCUSSION FORUM and complete your profile. Either click on this link DISCUSSION FORUM or click on the Adult Carers in Employment Forum on the right hand side of the screen. Please introduce yourself to your peers, and tell us a little about your role.

ACE Unit Six: On-site peer review visit

This final unit is a peer review on-site visit of your training. For this unit you will need to:

  • Send an outline of your training session to
  • Include your learning outcomes and assessment of learning for a 2 hour workshop
  • Arrange a date for your peer review visit

ACE Unit Five: Face-to-face delivery day four

Face-to-Face Delivery: Day Four

  • We re-set the scene – culture and confidentiality – What number are you?
  • We identified key features of the wrap up session
  • We developed your own training by:
    • Drawing a revised mind map that represented the features of your team-training programme. You worked in groups of 3 and shared your mind map and provided critical feedback to your colleagues on how to take their programme forward.
    • You gave a 3 minute presentation to the whole group, telling them the name of your training programme, who it is for, what methods you will use, and how you will use the resilience scale to ascertain resilience and wellbeing in your team/trainees over time.
    • You contributed to a facilitated discussion regarding how your resilience and wellbeing is important in work.
  • We discussed your on-site peer review visit
  • We discussed moving forward with “graysplace”

ACE Unit Four: Face-to-face delivery day three

Face-to-Face Delivery: Day Three

  • We re-set the scene – culture and confidentiality – and discussed how this space is useful to find out from your trainees what they learned from ‘homework’
  • We discussed what number are you and how this changes?
  • We identified team resilience – how could you use the model for the team/department/organisation
  • We learned about Generalised Resistance Resources (GRR’s) – and watched a short film “the most important thing you can do”
  • We identified workplace actions that have a Sense of Coherence
  • We discussed what ACE ‘homework’ you might set?

There is 1 task in total to prepare for your mentoring session. This is:

ACE Unit Zero: Update your profile and introduce yourself

Before you start

Before you start the programme, you will need to read the Study Handbook/FAQs, which you can find in the link below.

Introducing yourself

Click on your name in the top right hand corner of the screen and choose Edit My Profile (opens in a new window). Add some biographical information you’d like to share with other people on this course.

You can add a Profile Picture, this can be a real photo or an ‘Avatar’.

Then post a message to introduce yourself to the group in the discussion forum. To go to the Discussion Forum, either click on this link Adult Carers in Employment Discussion Forum (opens in a new window) or click on the link at the right hand side of the screen (Adult Carers in Employment Discussion Forum).

ACE Unit Three: Face-to-face delivery day two

Face-to-Face Delivery: Day Two

  • We revisited setting the scene – culture and confidentiality
  • We asked what number are you and learned why this is an integral part of the training programme
  • We took a closer look at the resilience pathway and what your trainees are telling you when they use it
  • We discovered what a sense of coherence might mean for your trainees
  • We practiced reframing through coaching
  • You took away ACE ‘Teamwork’ = Homework

There are 2 tasks in total to prepare for your mentoring session. These are:

ACE Unit Two: Delivery of first face-to-face training session and preparation for first mentoring session

Face-to-Face Delivery: Day One

  • We looked at setting the scene – culture and confidentiality
  • We outlined the training the trainers programme – Resilience and Wellbeing for ACE
  • We discussed how this part of the programme is run
  • We looked at the psychobiology of stress in relation to ‘work’
  • We learned about Antonovsky and Grays model
  • We discussed taking 3 good things from today
  • We thought about how 3 good things become actions


ACE Unit One: Pre-reading/viewing and preparation for Unit Two

This unit introduces core material for your programme. You will need to engage fully with each learning task, so that when you join us for Unit Two, you will have sufficient knowledge to be able to apply theory to practice. You are welcome to read or watch more material, and to contribute additional material through the on-line fora. There are 3 tasks in total for Unit One.

Trainer pre-programme questions

To begin with, however, we need you to complete the questions in the Adult Carers in Employment Trainer Programme Initial Survey. You will be asked the same questions at the end of the programme.

Why are we asking you questions?

When we run our programmes we are often asked to see if we can figure out what impact the programme has had in terms of resilience and wellbeing. We know this is of interest for all sorts of reasons, some of them relate to understanding how to become more resilient and well, and others to ensure that commissioners have invested wisely. We like to keep this bit as simple as possible so we use questions that have already been fully tested by Warwick and Edinburgh Universities, and we add to them three questions that ask you to share what resilience and wellbeing means to you.

If you answer the questions it may help you to know the following;

  1. All of your responses are anonymised.
  2. You can change your responses if you need to.
  3. We will not share anything that you share with us unless we feel that you, or someone you care for, or work with, might need some help.
  4. You can stop if you want to, this is not compulsory, and you can still remain on the learning programme.
  5. Sometimes being part of the programme means talking about stuff for the first time and if that means you would like someone extra to speak with, we can arrange for that too.